5 Things You Need to Check Before Buying a Used Laptop

Although it's nice to have a shiny brand new laptop straight out of the box, but not everyone can afford to get one. And that's when going for a fairly used laptop is the only realistic option you have.

To reduce the risk of having a bad purchase, here are some tips that may serve as your guide on what to check for before purchasing a second-hand laptop.

1.    Know Your Needs

Before making any sort of purchase, it is important for you to know what you will be using the computer for and buy something that matches your needs. Think about the sort of applications you will need, how portable you need your laptop to be, battery life, RAM, and storage requirements.

When you spot a laptop that you want to buy, search for the make and model online and print out its specifications to find out if it matches with the product you're about to purchase. Another thing you need to take into consideration before buying one, check for reviews online and see what people are saying about the laptop and its performance over a long period of time.

2.    Inspect the Laptop Body

A thorough body check is non-negotiable. Make sure that the frame of the laptop you're eyeing to buy is free from cracks and any signs of impact. Also, check for any missing screws, loose hinges, and any other forms of irregularities.

3.    Check the Screen's Condition

The next important step is to make sure that the laptop's screen is in good working condition. Check for any dead pixel, flickering, discoloration, as well as the brightness controls if it's still working properly.

4.    Test the Keyboard and Trackpad

The keyboard and the trackpad are the most used parts of a laptop, so it's necessary for you to make a thorough checkup on these as well. Here are some additional tips:

·         Check for any broken keys, pay close attention to key travel, and see if you feel comfortable typing with the keyboard. If you're making too many mistakes, then you might want to check out other laptops.

·         Check what gestures are supported by the trackpad and then try them out (such as pinch-to-zoom, two-finger scroll, three-finger swipe, etc.). If mouse keys are present, make sure that they're easy to press.

5.    Check the Battery's Condition

In most cases, you may not be able to perform a thorough check when it comes to the battery's health. However, you can still get a rough idea of how long the battery lasts by going into the laptop's power management settings of the installed OS to see how much charge the battery can hold as well as the battery health status.

Another thing is, make sure the battery charges properly and doesn't drain too fast. Otherwise, you can ask for a discount so you can get a replacement for the battery in case it wears out soon.

What is the Most Effective Approach in Solving Difficult Computer Issues?

Before anything else, let’s break down what we deem as difficult. If difficult means your screen going blank, the computer won’t boot, or you know it’s a hardware problem, the only sensible advice we can give is that you call your subscribed technical support company. Really major and difficult problems of this level can only be solved by the professionals. Tinkering with your computer will only exacerbate the issue. This is the most effective approach and advice we can give.

Even for less difficult or even basic computer issues, if you’re not really sure what to do, then the best thing is not to do anything at all. Just pick up that phone instead.

But if you know what you’re doing, remember that many different things could cause a problem with your computer. No matter what's causing the issue, troubleshooting will always be a process of trial and error. With some cases, you may need to use several different approaches before you can find a solution, but there are definitely problems that may be easy to fix.

We recommend starting by using the following tips:

Write down the steps you’ve done

Once you start troubleshooting, you may want to write down each step you take. This way, you’ll be able to remember exactly what you’ve done and avoid repeating the same mistakes. If you end up asking your tech support company for help, it will be much easier if they know exactly what you’ve tried already.

Write down the exact error messages

If your computer gives you an error message, be sure to write down as much information as possible. You may be able to use this information later if you decide to call your tech support company.

Always check the cables

If you’re having trouble with a specific piece of computer hardware, such as your monitor or keyboard, an easy first step is to check all related cables to make sure they’re properly connected.

Restart the computer

When all else fails, restarting the computer is a good thing to try. This can solve a lot of basic issues you may experience with your computer.

Use the process of elimination

If you’re having an issue with your computer, you may be able to find out what’s wrong using the process of elimination. This means you’ll make a list of things that could be causing the problem and then test them out one by one to eliminate them. Once you’ve identified the source of your computer issue, it will be easier to find a solution or to properly inform your tech support if you decide to call them.

Remember that most computer problems have simple solutions, although it may take some time to find them. For difficult problems, a more drastic solution may be required, like reformatting your hard drive or reinstalling your operating system. If you think you might need a solution like this, we recommend consulting your professional tech support company.

Google Drive Tips You Really Shouldn't Miss

Google Drive is one of the most used cloud storage services, partly due to the fact that it is automatically integrated with every Google account. The service provides some really nice features, both for file storage, and for creating shareable, cloud-hosted documents, spreadsheets, slides, and a lot more. While Google Drive is used by a lot of people, not everyone might know all its cool features that are offered by the cloud service, and the plethora of add-ons that are available for it.

Here is a collection of some great Google Drive tricks that can be very useful to anyone who wants to make the most out of Google Drive.

View Google Drive Keyboard Shortcuts

If you are looking to expand your knowledge of the keyboard shortcuts that work inside Google Drive's web app, you can simply press "Ctrl+/" and you will be shown a card with all the different keyboard shortcuts that are available in Google Drive.

See Your Files Sorted by Size

Google Drive sorts uploaded files and folders by the "Latest Modified First" rule. This can be useful because it makes sure that the files you have uploaded the most recently are present at the top for easy access. However, if you're running low on available space on your Google Drive account, you may want to sort the files by their size, in order to determine where you can save the most.

To do this, hover your mouse on the Upgrade storage option at the bottom left panel of the Google Drive homepage. This will bring up a window with the breakdown of your usage, click on Drive, and Google Drive will sort all your files by Size.

Automatically Save Emails and Attachments to Google Drive

Save Emails and Attachments is another add-on for Google Sheets that lets you define rules based on factors such as the sender's email ID, the subject, message size, attachments, etc., and the add-on will run every hour automatically, and sync emails from your Gmail account into a spreadsheet. It also saves a copy of the email as a PDF inside Google Drive, along with any attachments in the email.

The add-on can also be run manually if required, by going into Addons > Save Emails and Attachments > Manage Rules > Run Manually.

Add Multiple Rows and Columns to Google Sheets

Google Sheets is a pretty well-rounded tool, and it provides almost every spreadsheet capability that someone might need. Combine that with the plethora of add-ons available for Google Sheets and you will see just how incredibly powerful it can get. However, Google Sheets only allows adding rows and columns one by one, but this can get tedious if you need to add multiple rows and/or columns to the spreadsheet. To resolve this, you can use the add-on called Add Rows and Columns, which allows you to add multiple rows and columns in Google Sheets with ease.

Save Web Content Straight to Google Drive

Google created a browser extension called Save to Google Drive that lets you add documents, images, links, and HTML5 audio and video files directly to Google Drive with a simple right-click.

To enable this on your desktop PC, download Google's free browser extension and authorize it on your computer. Then, right-click on the web content you want to save and then select Save to Google Drive. You'll be able to access that file on the Drive right away.

The Cost of Being Complacent on Protection Against Online Cyber Threats

Why do online cyber threats happen? The answer seems straightforward enough: An organization’s or individual’s computer security is compromised, enabling data breaches of employee records and theft of intellectual property. Moreover, it’s becoming more a question of an individual’s or IT department’s complacency on protection rather than the ability to fend off attacks. Hackers are always looking for those weaknesses in any system and complacency is certainly a weakness, a large self-inflicted breach in a defense wall, to put it bluntly.

Today’s threat environment is certainly daunting. Many online security experts have already been predicting that as of 2013 there would be at least one major data breach per month. And this outlook is somewhat conservative. In 2016 alone, there have been 411 recorded data breaches, exposing more than 11 million records. While not all incidents may qualify as “major,” they covered different sectors from healthcare to government, and have even affected basic services as in the case of the public transportation hacking in San Francisco recently.

Complacency makes defense difficult

Often, the problem begins with the defender or computer user. While it’s true that a hacker can find new ways to penetrate even the toughest defenses, this is extremely rare. Often, a hacker is handed the advantage by the user’s complacency. For instance:

§  Less than a third of computer, mobile, and tablet users install security software.

§  More than 63 percent of those with installed security software don’t even run virus checks.

§  40 percent don’t even know what safety breaches are.

§  Many mobile and tablet users use public Wi-Fi at malls for online banking.

§  More than 50 percent of Internet users are more concerned with speedy service than security. 

Businesses often feel they’re too big or too small to be in danger

Recent large data breaches confirm that even huge businesses need risk mitigation, while an insider threat can hit an organization of any size. In fact, more than half of security incidents involved a worker, former employee, or contractor. With even small businesses dependent on supply chains, the ingredients are there for a breach.

Not investing in endpoint security

Too often, businesses, big or small, just pay lip service to protecting customer data and company reputation. However, more than one-fifth of businesses of any size today lacked an enterprise resource management program, which could help with a breach. Again, it goes back to the basic complacency of “we’re not going to be targeted, anyway.”

Not vetting suppliers and failing to assign proper responsibility

Businesses are too heavily reliant on vendors and partners for credit card processing, supplies and materials, infrastructure maintenance, and consulting. Amid the growth of this ecosystem, leaders may assume that a breach caused by a contractor is not on them, despite their likely need to provide credit monitoring after such an event. This mindset can lead to the insufficient vetting of suppliers and the creation of weaknesses throughout the supply chain.

So the solution here is simple: Always stay protected. Remember the cliché, “An ounce of prevention is better than a pound of solution.” It’s a cliché worth noting. After all, what’s at stake here is your own computers and even your own business.

Effective Computer Optimization: The Essential of Speeding Up Your Computer

Most computers don’t have to slow down over time, whether it’s a desktop or laptop. If your computer has gradually become slower because it’s 5 years or older, there could just be a few reasons for that sluggishness.

As with all computer issues, don’t be afraid to give your computer a reboot if something’s not working properly. This can fix quite a few problems and is faster than attempting to manually troubleshoot and fix the problem yourself. If you don’t know how to do the reboot, you can request your subscribed technical support company to do it for you.

Upgrade to a Solid-State Drive (SSD)

If your computer is still using a mechanical hard drive, try upgrading to a solid-state drive or SSD if you can afford it. Undeniably, an SSD will offer you a dramatic performance improvement. An SSD ensures a faster CPU, faster graphic processor performance, and faster overall system performance.

Uninstall Programs You Don’t Need

Open the Control Panel, find the list of installed programs, and uninstall programs you don’t need and use from your computer. This can help speed up your computer as those unneeded programs might include background processes, autostart entries, system services, context menu entries, and other things that can slow down your computer. It will also save room on your hard drive and improve system security. For instance, you definitely shouldn’t have Java installed if you’re not using it.

Defragment Your Hard Disk

Defragmenting your hard disk today is much easier compared to the days of Windows 97 and XP because Windows will automatically defragment mechanical hard drives in the background. SSD’s don’t need traditional defragmentation and modern versions of Windows will “optimize” them. However, if you’re still using a mechanical hard drive and you’ve just put a lot of files on the drive – like copying a huge database of PC game files – those files might be defragmented because Windows hasn’t defragmented them yet. In this situation, you might want to open the disk defragmenter tool and perform a scan to see if you need to run a manual defrag program.

Free Up Disk Space

If your hard drive is almost completely full, your computer may run noticeably slower. You want to leave your computer some room to work on your hard drive. Start removing all unnecessary files that you no longer need, no matter how small. Unneeded pictures, wallpapers, videos, and uninstalled program folders should be deleted. You don’t need any third-party software; just running the Disk Cleanup tool included in Windows to further clean out your disk.

Clean Out Your Web Browser

Since you use a web browser a lot, it’s a good idea to use as few browser extensions, or add-ons, as possible since these slow down your web browser and cause it to use more memory. Go to your web browser’s Extensions or Add-ons manager and remove add-ons you don’t need. You should also consider enabling click-to-play plug-ins. Preventing Flash and other content from loading will prevent unimportant Flash content from using memory.